- Information We Collect
We collect certain personal information from you when you use our services. This includes:
In the future, we may use industry-normal and approved cookies to help us improve our product and understand our users.
- Login credentials and name
- Role and work information
- Organization name
- Gmail/Google authentication token
- Email messages and templates
- Email signature
- How We Use Your Information
We use your personal information to provide our services to you, including scheduling and sending follow-up emails on your behalf. Specifically, we use your information to:
- Set up and maintain your account
- Process your requests and transactions
- Provide you with customer support
- Communicate with you about our services, including updates and promotions
- Analyze usage patterns and identify areas for improvement
- Improve our services and develop new features
- How We Share Your Information
Personal information may be shared with third parties in order to offer our services to you. Information shared and third-party recipients include the following:
- Google APIs (Google, LLC) - Account authentication tokens, email message/thread identifiers, email label identifiers - Required to send emails on your behalf, check for incoming replies and to label Salespal-sent emails.
- OpenAI (OpenAI OpCo, LLC) - Drafted email message metadata and contents - Required to generate automatic replies for your sequences.
- Security of Your Information
We take the security of your personal information seriously. We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Your password is hashed using industry-leading methods, and we store your data on a secure database provider. We do not retain your personal information longer than necessary. We only ask for the information that is required to function our app. Your personal information is only retained for the purposes of the functioning application.
- Data Retention
We retain your personal information only for as long as necessary to provide our services to you and as required by law. When we no longer need to use your personal information, we will securely delete it.
- Data Deletion Requests
You may request that we delete your personal data at any time. We will action requests to delete personal data in a reasonable and timely manner.
- Your Rights
You have certain rights in relation to your personal information, including:
If you wish to exercise any of these rights, please contact us at firstname.lastname@example.org
- The right to access your personal information
- The right to request that we correct or update your personal information
- The right to request that we delete your personal information
- The right to object to or restrict our processing of your personal information
- The right to withdraw your consent at any time (if we rely on your consent to process your personal information)
- Contact Us